About Us - Charm Chance | 10+ Years of Social Casino Excellence

Our Story

Founded in 2013, Charm Chance has been at the forefront of social casino entertainment for over a decade. We pioneered the concept of risk-free gaming with virtual currency (no real-world value), creating a safe and enjoyable environment for players across Canada.

Our journey began with a simple vision: to provide the excitement and entertainment of casino games without any of the financial risks associated with real money gambling. Today, we're proud to be one of Canada's most trusted social casino platforms.

What sets us apart is our unwavering commitment to responsible gaming, player safety, and regulatory compliance. We've built our reputation on transparency, fairness, and providing an exceptional entertainment experience that puts our players first.

10+

Years of Experience

500K+

Happy Players

50M+

Virtual Prizes Awarded

24/7

Customer Support

Our Mission & Values

Entertainment First

We believe gaming should be fun, engaging, and stress-free. Our virtual currency (no real-world value) system ensures players can enjoy all the excitement without any financial pressure.

Responsible Gaming

Player wellbeing is our top priority. We provide comprehensive tools and resources to ensure gaming remains a positive, controlled experience for everyone.

Transparency

We operate with complete openness about our games, policies, and practices. Our players deserve to know exactly what they're getting into.

Innovation

We continuously evolve our platform, introducing new games and features while maintaining the highest standards of security and fairness.

Community

We've built more than a gaming platform - we've created a community where players can connect, compete, and have fun together safely.

Compliance

We maintain strict adherence to all regulatory requirements, working closely with Canadian gaming authorities to ensure full compliance.

Leadership Team

Meet the experienced professionals behind Charm Chance

Sarah Mitchell

Chief Executive Officer

With over 15 years in the gaming industry, Sarah has led Charm Chance's growth from startup to industry leader. She holds an MBA from University of Toronto and is passionate about responsible gaming advocacy.

David Chen

Chief Technology Officer

David brings 12 years of experience in gaming technology and cybersecurity. He ensures our platform remains secure, scalable, and at the cutting edge of social casino innovation.

Jennifer Rodriguez

Head of Compliance

Jennifer oversees all regulatory compliance and responsible gaming initiatives. Her expertise in Canadian gaming law ensures we exceed all regulatory requirements.

Michael Thompson

Head of Player Experience

Michael leads our customer support and player experience teams. His focus on player satisfaction has helped maintain our industry-leading customer service ratings.

Licensed & Regulated

We operate under strict regulatory oversight to ensure player protection and fair gaming

AGCO License #SC-2025-001-ON

Alcohol and Gaming Commission of Ontario

Valid until: December 31, 2026

Our Ontario operations are fully licensed and regulated by AGCO, ensuring compliance with all provincial gaming regulations and player protection standards.

Visit AGCO Website

BCLC License #BC-SC-2025-007

British Columbia Lottery Corporation

Valid until: November 30, 2026

We maintain full compliance with BCLC regulations for British Columbia players, adhering to their strict standards for responsible gaming and player safety.

Visit BCLC Website

AGLC License #AB-2025-SC-003

Alberta Gaming, Liquor and Cannabis Commission

Valid until: January 15, 2026

Our Alberta operations are overseen by AGLC, ensuring we meet all provincial requirements for social casino operations and player protection.

Visit AGLC Website

Questions About Charm Chance?

We're here to help. Our customer support team is available 24/7 to assist with any questions about our platform, games, or policies.