Cookie Policy
How we use cookies to enhance your experience
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.
Important: Social Casino Only
Charm Chance is a social casino using virtual currency (no real-world value) exclusively. Our cookies are used to enhance your entertainment experience - no real money gambling occurs on our platform.
1.1 How Cookies Work
When you visit our website, we may place cookies on your device to:
- Remember your login status and preferences
- Analyze how you use our website
- Provide personalized content and features
- Ensure website security and prevent fraud
- Comply with legal requirements (age verification)
2. Types of Cookies We Use
2.1 Essential Cookies
2.2 Functional Cookies
2.3 Analytics Cookies
2.4 Marketing Cookies
3. Data Protection and Third Parties
3.1 We Do Not Sell or Share Personal Data
Important: We do not collect, sell, rent, or trade your personal information to third parties for their marketing purposes. All cookie data is used solely to enhance your experience on our platform.
3.2 Third-Party Services We Use
Google Analytics
Purpose: Website analytics and performance monitoring
Data Collected: Anonymized usage statistics, page views, session duration
Privacy Policy: Google Privacy Policy
Opt-Out: Google Analytics Opt-out
Social Media Platforms
Purpose: Social sharing and login features
Platforms: Facebook, Twitter, LinkedIn (when you use these features)
Control: Managed through your social media account settings
Customer Support Tools
Purpose: Provide efficient customer support
Data: Support conversation history, contact preferences
Security: All data encrypted and securely stored
3.3 Managing Third-Party Cookies
You can control third-party cookies through:
- Your browser settings
- Third-party opt-out tools
- Our cookie preference center
- Individual service privacy settings
4. Cookie Consent Management
4.1 Clear Consent Procedures
When you first visit our website, we'll show you a cookie notice explaining our use of cookies and asking for your consent for non-essential cookies.
By accepting cookies, you agree to:
- Allow us to store cookies on your device
- Use of your data as described in this policy
- Our Privacy Policy terms
- Age verification requirements (18+ only)
4.2 Consent Options
You can choose to:
- Accept All: Allow all cookies for the best experience
- Essential Only: Allow only necessary cookies
- Customize: Choose specific cookie categories
- Reject All: Block all non-essential cookies
4.3 Changing Your Mind
You can change your cookie preferences at any time by:
- Clearing your browser cookies and revisiting our site
- Using your browser's cookie management tools
- Contacting our customer support
4.4 Consent Records
We keep records of your consent choices to:
- Respect your preferences
- Comply with legal requirements
- Provide evidence of consent when needed
- Allow you to review your choices
5. Your Cookie Choices
5.1 Browser Settings
Most browsers allow you to control cookies through their settings. You can:
- Block All Cookies: Prevent all cookies from being set
- Block Third-Party Cookies: Allow only first-party cookies
- Delete Cookies: Remove existing cookies from your device
- Get Notifications: Be alerted when cookies are set
5.2 Browser-Specific Instructions
Google Chrome
- Click the three dots menu → Settings
- Go to Privacy and Security → Cookies and other site data
- Choose your preferred cookie settings
Mozilla Firefox
- Click the menu button → Options
- Select Privacy & Security
- Under Cookies and Site Data, choose your settings
Safari
- Go to Safari → Preferences
- Click the Privacy tab
- Choose your cookie and tracking settings
Microsoft Edge
- Click the three dots menu → Settings
- Go to Cookies and site permissions
- Manage cookies and site data
5.3 Mobile Devices
iOS (Safari)
Settings → Safari → Privacy & Security → Block All Cookies
Android (Chrome)
Chrome app → Menu → Settings → Site settings → Cookies
5.4 Impact of Blocking Cookies
6. Updates to This Cookie Policy
6.1 When We Update
We may update this Cookie Policy to reflect:
- Changes in cookie technology
- New features or services
- Legal or regulatory requirements
- Feedback from users
6.2 How We Notify You
When we make significant changes:
- Update the "Last Updated" date
- Send email notifications to registered users
- Display prominent website notices
- Provide summary of key changes
6.3 Your Continued Use
By continuing to use our website after changes are posted, you accept the updated Cookie Policy. If you don't agree, please adjust your browser settings or stop using our services.
7. Contact Us About Cookies
If you have questions about our use of cookies, please contact us:
Privacy Team
Email: help@charmchance.com
Subject Line: "Cookie Policy Inquiry"
Response Time: Within 7 business days
What to Include
When contacting us about cookies, please include:
- Your specific question or concern
- Browser type and version
- Device type (desktop, mobile, tablet)
- Any error messages you've encountered
Your Consent
By using our website, you consent to our use of cookies as described in this policy.
Remember: Charm Chance is a social casino using virtual currency (no real-world value) only. Our cookies enhance your entertainment experience - no real money gambling occurs on our platform.
You can manage your cookie preferences at any time through your browser settings.